Visit the United Nations

Important information about coming to the Vienna International Centre

Necessary identification 
Please do not forget to bring a valid ID with a photo.

Arriving on time 
To avoid unnecessary delays we kindly request our visitors to register at the Visitors Service counter at least 10 minutes prior to the guided tour. Please factor in enough time to pass through the airport-style security screening procedures required to enter the Vienna International Centre. Should you not arrive on time, we cannot guarantee the corresponding level of services.

Payment 
Payment can be in cash only.

Cancellation policy 
The Visitors Service makes necessary arrangements to conduct a guided tour after receiving a reservation . If a group or its representative decides to postpone or cancel, a confirmed tour less than six  working days before the confirmed tour date,,  a cancellation fee of 35 EUR per group of 1-25 visitors will be charged.  Booking confirmation implies that this policy has been read and understood.

Luggage 
For security reasons the Visitors Service cannot take responsibility for your luggage at the VIC and it is not possible to store it while on the tour. Please consider this when planning your trip.

Groups
Please note that as of 20 October 2014 ALL groups require a numbered list of participants in order to enter the VIC (template: DOC)